Frequently Asked Questions
Serv R Us serves homeowners throughout the entire Metro Atlanta area, including Alpharetta, Norcross, Duluth, Dunwoody and Sandy Springs.
We can often accommodate same-day requests for cleaning. Call (678) 253-7980 to schedule service and check availability in your area.
Usually, nothing! For carpet and tile cleaning, we ask that you move furniture off of the surfaces to be cleaned, but you do not need to sweep, vacuum or mop. For mattress cleaning, we ask that you remove the sheets from the bed. For all other services, no preparation is needed!
It depends on airflow, humidity and temperature, but usually between 8-24 hours until carpets are completely dry. Running fans (and a dehumidifier if you have one) will help speed the process. The same timing applies to upholstered furniture and mattresses that have been steam cleaned.
It depends on your lifestyle and preference, but we usually recommend a professional cleaning of your carpets, furniture, mattress, tile floors, air ducts, chimney, and dryer vent at least once per year. If you have smokers in the home or people with respiratory sensitivities, you may find you need more frequent service to improve indoor air quality.
We accept cash, check and all major credit cards. Unless a prior arrangement has been made, all payments are due at the time of service.
We are open from Sunday through Friday (Closed Saturday) from 8:00am – 10:00pm.